NubeLI app Privacy Policy

At NubeLI app managed by NUBE L.I INC our mission is to improve people’s lives with the world’s best transportation, providing a platform to help you get from Pick up place TO Where you get off. To do that, we need to collect, use, and share some of your personal information. This Privacy Policy is meant to help you understand how NubeLI app does that and how to exercise the choices and rights you have in your information.

NubeLI app privacy homepage provides additional information about our commitment to respecting your personal information, including ways for you to access and delete that information for more info visit our support page or contact us.

For whom it applies this policy

This policy applies to all  users, including Passenger and Drivers (including Driver applicants), and to all NubeLI app managed by NUBE L.I INC and services, including our apps, websites, features, and other services (collectively, the ” NUBE L.I INC. Platform”). Please remember that your use of the NubeLI app managed by NUBE L.I INC. Platform is also subject to our Terms of Service.

The Information We Collect

When you use the NubeLI app, we collect the information you provide, usage information, and information about your device. We also collect information about you from other sources like third-party services, and optional programs in which you participate, which we may combine with other information we have about you. Here are the types of information we collect about you:

Information You Provide to Us

Account Registration

When you create an account with NubeLI app, we collect the information you provide us, such as your name, email address, phone number. When registering, it is mandatory to share additional information with us for your travel profile, such as your photo. This will help with the safety of each passenger and driver.

If you apply to be a Driver, we will collect the information you provide in your application, including your name, email address, phone number, profile photo, government identification number  driver’s license information, vehicle information, and car insurance information. We collect the payment information you provide us, including your bank routing numbers for weekly deposits future by NUBE L.I INC, we may also ask for additional business license or permit information or other information to manage driving and programs relevant to that location. We may need additional information from you at some point after you become a Driver, including information to confirm your identity.


The only integrated comunication is text intercom and does not allow the Passenger’s or Driver’s to exchanger their information.

Information We Collect When You UseNubeLI app

Location Information

Great rides start with an easy and accurate pickup. The NUBE L.I INC collects location information (including GPS ) differently depending on your NubeLI app settings and device permissions as well as whether you are using the app as a Passenger or Driver:


We collect your device’s precise location when you open and use the NubeLI app, including while the app is running in the background from the time you request a ride until it ends. NUBE L.I INC also tracks the precise location of scooters.


We collect your device’s precise location when you open and use the NubeLI app, including while the app is running in the background when it is in driver mode. We also collect precise location for a limited time after you exit driver mode in order to detect ride incidents, and continue collecting it until a reported or detected incident is no longer active.

Usage Information

We collect information about your use of the NubeLI app managed by NUBE L.I INC. including ride information like the date, time, destination, distance, route, payment, and whether you used a promotional or referral code.

Communications Between Riders and Drivers

We work with a third party to facilitate  text messages between Riders and Drivers.

Access to contacts

Our requirements do not requiere contact information because our Platform during a trip does not requiere telephone communication.

Referral Programs

Friends help friends use the NubeLI app If someone refers you to NubeLI app, we will collect information about you from that referral including your name.

How We Use Your Information

We use your personal information to:

• Provide the NUBE L.I INC
• Maintain the security and safety of the NUBE L.I INC Platform and its users
• Provide customer support
• Improve the NUBE L.I INC and

Respond to legal proceedings and obligations.

Providing the NUBE L.I INC

We use your personal information to provide a unique, useful, efficient and valuable experience on our Service. To do this, we use your personal information to:

1.Verify your identity and maintain your account, settings, and preferences;
2.Connect you to your rides
3.Calculate prices and process payments.
4.Allow Riders and Drivers to connect regarding their ride.

Security and Safety of the NUBE L.I INC and its Users.

Providing you a secure and safe experience drives our platform, both on the road and on our apps. To do this, we use your personal information to:

• Authenticate users;
• Verify that Drivers and their vehicles meet safety requirements;
• Investigate and resolve incidents, accidents, and insurance claims.
• Find and prevent fraud.
• Block and remove unsafe or fraudulent users from the our app.

Providing Customer Support.

We work hard to provide the best experience possible, including supporting you when you need it. To do this, we use your personal information to: Provide you support or respond to you.

How We Share Your Information

We do not sell your personal information. To make the NUBE L.I INC work, we may need to share your personal information with other users, third parties, and service providers. This section explains when and why we share your information.

Sharing Between NubeLI app Users

Passenger and Drivers

Passenger information shared with the driver: Upon receipt of a passenger request, we share with the driver the passenger’s pick-up location and destination of the passenger’s name, profile photo, rating, throughout the trip. Once the trip is over, we also share the passenger’s rating with the Driver.

Driver information shared with Passenger: Upon a Driver accepting a requested ride, we will share with the Passenger the Driver’s name, profile photo, rating, real-time location, and the vehicle make, model, color, and license plate, as well as other information in the Driver’s NubeLI app profile.

Although we help Passenger and Drivers communicate with one another to arrange a pickup, we do not share your actual phone number or other contact information with other users. If you report a lost or found item to us, we will seek to connect you with the relevant Passenger or Driver, including sharing actual contact information with your consent.

Shared Ride Passenger: When Passengers use a NubeLI app Shared ride, we share each Passenger’s name and profile picture to ensure safety. Passenger’s may also see each other’s pickup and drop-off locations as part of knowing the route while sharing the ride.

Legal Reasons and to Protect the NUBE L.I INC

• We may share your personal information in response to a legal obligation, or if we have determined that sharing your personal information is reasonably necessary or appropriate to:

• Comply with any applicable federal, state, or local law or regulation, civil, criminal or regulatory inquiry, investigation or legal process, or enforceable governmental request;

• Respond to legal process (such as a search warrant, subpoena, summons, or court order);

• Enforce our Terms of Service;

• Cooperate with law enforcement agencies concerning conduct or activity that we reasonably and in good faith believe may violate federal, state, or local law; or

• Exercise or defend legal claims, protect against harm to our rights, property, interests, or safety or the rights, property, interests, or safety of you, third parties, or the public as required or permitted by law.

In Connection with Sale or Merger

We may share your personal information while negotiating or in relation to a change of corporate control such as a restructuring, merger, or sale of our assets.

Upon Your Further Direction

With your permission or upon your direction, we may disclose your personal information to interact with a third party or for other purposes.

Your Rights And Choices Regarding Your Data

As explained more below and on our privacy homepage, NUBE L.I INC provides ways for you to access and delete your personal information as well as exercise other data rights that give you certain control over your personal information.

All Users

Push Notifications. You can opt out of receiving push notifications through your device settings. Please note that opting out of receiving push notifications may impact your use of the NubeLI app (such as receiving a notification that your ride has arrived).

Profile Information. You can review and edit certain account information you have chosen to add to your profile by logging in to your account settings and profile.

Deleting Your Account. If you would like to delete your NubeLI app account, please visit our privacy homepage. In some cases, we will be unable to delete your account, such as if there is an issue with your account related to trust, safety, or fraud. When we delete your account, we may retain certain information for legitimate business purposes or to comply with legal or regulatory obligations. For example, we may retain your information to resolve open insurance claims, or we may be obligated to retain your information as part of an open legal claim. When we retain such data, we do so in ways designed to prevent its use for other purposes.

Right to Delete. You have the right to request that we delete the personal information we have collected from you (and direct our service providers to do the same). There are a number of exceptions, however, that include, but are not limited to, when the information is necessary for us or a third party to do any of the following:

Changes to This Privacy Policy

We may update this policy from time to time as the NUBE L.I INC changes and privacy law evolves. If we update it, we will do so online, and if we make material changes, we will let you know through the NubeLI app or by some other method of communication like email. When you use NubeLI app you are agreeing to the most recent terms of this policy.

Contact Us

If you have any questions or concerns about your privacy, we encourage you to contact us.


Call: 844-222-7474